return and cancellation
Return of Goods:
- If you are not happy with the goods, you have 14 days to notify us of intention to return them
- To do this please email us on info@directlighting.co.za we shall send details of return address
- A brief explanation as to reasons for returning the goods will assist us to improve future service.
- Upon receipt of the goods, we shall engage you about the manner in which we shall refund you.
Order Cancellation:
- If you wish to cancel an order, please notify us immediately by e-mail: info@directlighting.co.za
- If your order has already been dispatched, you will need to follow the process for Return of Goods